Safety and competence

Contractors registered by NICEIC are assessed on a regular basis to ensure that they are competent and capable of meeting the relevant technical and safety standards, codes of practice and rules of the Schemes they are registered to.

Compliance with building regulations

Contractors registered to NICEIC Building Regulations Schemes in England and Wales are authorised to self-certify their work to the Local Building Control Body. This saves you both time and money when undertaking work that requires notification under the Building Regulations.

Complaints Procedure and Platinum Promise

We expect all NICEIC registered contractors to provide a quality service to their customers. We stand behind the quality of NICEIC registered contractors and we believe that as a consumer you should have peace of mind.

We know how important it is for your to feel confident that, the work undertaken by a NICEIC registered installer meets the required building regulations or installtion standards. If you believe that there are any issues please raise your concerns in the first instance with the registered installer who carried out the work, we are sure they will want to do everything possible to resolve them.

If you are unable to resolve the issues directly then please contact us and we will explain how we can help you

Our Platinum Promise

In the unlikely event that a contractor is no longer registered or has ceased trading the Platinum Promise is our insurance backed guarantee, which enables us to rectify non-compliant work, at no extra cost to the consumer.

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